Introduction
These Terms and Conditions (“Terms”) govern your use of the services provided by Next Layer Hub Ltd (“we”, “our”, “us”). By using our website, placing an order, or engaging our services, you agree to be bound by these Terms.
Company Details
Next Layer Hub Ltd
2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE
Email: support@nextlayerhub.com
Phone: 0044 7877 435507
Services Provided
- We provide digital services including app development, website creation, link building, and content writing.
- On client request, we may also supply physical computer-related products.
Orders and Payments
- Orders are confirmed only after payment is received or agreed terms are accepted.
- Digital services are delivered electronically via email, secure cloud storage, or project management tools.
- Physical products are shipped after payment confirmation, with shipping costs communicated at checkout.
Delivery and Access
- Delivery timelines for digital services are estimated and may vary depending on project scope.
- Physical product delivery depends on courier and location; clients must provide accurate addresses.
- We are not responsible for delays caused by incorrect addresses or external factors beyond our control.
Revisions and Refunds
- Revisions for digital services are provided as per the project agreement. Additional changes may incur extra charges.
- Refunds are considered on a case-by-case basis. Digital services that have been completed or partially delivered may not be fully refundable.
- Physical product returns are accepted only if the item is unused, in original condition, and the request is made before dispatch.
Intellectual Property
- All materials, content, code, and deliverables created by Next Layer Hub Ltd remain the intellectual property of the company until full payment is received.
- Upon full payment, ownership rights are transferred to the client as agreed in the project contract.
Client Responsibilities
- Clients must provide accurate information, materials, and access necessary for project completion.
- Failure to provide required resources may delay delivery or impact project quality.
Limitation of Liability
- Next Layer Hub Ltd is not liable for any indirect, incidental, or consequential loss arising from the use of our services.
- We are not responsible for any loss of data or damages resulting from misuse of digital products or physical goods.
Termination
- We reserve the right to terminate services if terms are violated, including non-payment, misuse, or provision of false information.
Governing Law
- These Terms are governed by and construed in accordance with the laws of England and Wales.
- Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to Terms
- We may update these Terms from time to time. Any changes will be posted on our website with the date of revision.
Contact Us
For questions regarding these Terms and Conditions, please contact:
Next Layer Hub Ltd
2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE
Email: support@nextlayerhub.com
Phone: 0044 7877 435507