📌 Introduction

These Terms and Conditions (“Terms”) govern your use of the services, products, and website operated by Next Layer Hub Ltd (“we”, “our”, “us”). By using our website, placing an order, requesting a quotation, or engaging our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

🏢 Company Details

💻 Services Provided

Upon specific client request, we may also supply physical computer-related products, accessories, peripherals, and technology equipment.

💳 Orders & Payments

• Orders become confirmed only after payment has been received or agreed contractual terms have been accepted.
• Project quotations remain valid for the period specified in the proposal.
• Payments may be requested upfront, in milestones, or according to agreed project schedules.
• Digital services are delivered electronically via email, cloud storage platforms, project portals, or direct access credentials.
• Physical products are dispatched only after payment confirmation.
• Shipping costs, taxes, duties, or applicable fees are communicated before order completion.

🚚 Delivery & Access

• Delivery schedules provided for digital projects are estimates only.
• Project timelines may vary due to revisions, client feedback, technical requirements, or unforeseen circumstances.
• Physical deliveries depend on courier services, destination, and supplier availability.
• Clients are responsible for providing accurate delivery and contact information.
• We are not responsible for delays caused by incorrect addresses, customs procedures, courier disruptions, or circumstances beyond our reasonable control.

🔄 Revisions & Refunds

• Revisions are provided according to the scope outlined in the project agreement.
• Additional work requested outside the agreed scope may incur additional charges.
• Refund requests are reviewed individually and assessed on a case-by-case basis.
• Completed or substantially delivered digital services may not qualify for full refunds.
• Physical product return requests may be considered only if submitted before dispatch or where otherwise agreed.

© Intellectual Property

All content, source code, designs, documentation, graphics, digital assets, software, and deliverables produced by Next Layer Hub Ltd remain the intellectual property of the company until full payment has been received.

Upon receipt of full payment, ownership rights shall transfer to the client as specified within the applicable project agreement, proposal, or contract.

👤 Client Responsibilities

Delays in providing required information, approvals, or access may affect project schedules, deliverables, and overall outcomes.

⚖ Limitation of Liability

To the maximum extent permitted by law, Next Layer Hub Ltd shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our services, products, or website.

We are not responsible for loss of profits, business interruption, data loss, cybersecurity incidents caused by third parties, misuse of deliverables, or damages arising from circumstances outside our reasonable control.

⛔ Termination

We reserve the right to suspend or terminate services immediately where a client breaches these Terms, fails to make required payments, engages in unlawful activity, provides false information, abuses support services, or otherwise acts in a manner that negatively affects our business operations.

🇬🇧 Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute, claim, or legal proceeding arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

🔄 Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time. Updated versions will be published on our website together with the revision date. Continued use of our services constitutes acceptance of any updated Terms.